Client:

NSW National Parks and Wildlife Service and Wollongong City Council

Project Overview:

The NSW National Parks and Wildlife Service (NPWS) engaged Captivate Consulting to deliver community engagement to assist with planning and implementing a sustainable Mountain Bike trail network in the Illawarra escarpment. Our role included the development of a comprehensive community engagement plan, sharing information and updates with the community, facilitation of a series of workshops and a ‘walkshop’ with young riders and preparing the Engagement Outcomes Report. 


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Objective:

The primary objective of this project was to actively involve and engage the local community to support the delivery of a sustainable mountain bike trail network on the Illawarra Escarpment. The project aimed to foster open, transparent communication with the community and stakeholders, ensuring they were informed about the project and given the opportunity to provide input and feedback.

Our Role:

  • Developed a comprehensive community engagement plan outlining the strategy and approach to effectively engage with the local community and stakeholders.
  • Provided formal community information, including project updates and materials, to ensure the community was well-informed about proposed changes to the mountain bike trail network.
  • Facilitated community and stakeholder workshops to encourage active participation and gather valuable feedback from the local residents and interested parties.
  • Addressed concerns and issues raised by community members or stakeholders, ensuring that their voices were heard. 

Challenges:

  • Balancing the interests and concerns of the local community, mountain bikers, and conservation interests.
  • Managing community expectations regarding the development and maintenance of mountain bike trails while maintaining ecological and heritage values. 
  • Engaging various stakeholders, such as local residents, outdoor enthusiasts, and environment representatives was challenging due to the diverse perspectives and interests.

Outcome:

Why Captivate Consulting:

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